Genpact Limited is a multinational business process outsourcing and information technology services company, domiciled in Bermuda with executive headquarters in New York.
Company Name : Genpact
Designation : Semi Technical Voice Process
Qualification : Graduate (B.Sc, BA, B.Com, M.Sc, M.Com, Diploma Holders)
Experience : 0 to 5 Yrs (Freshers / Experienced)
Location : Gurgaon
Salary : Best in Industry
Job Details :
*Technical Knowledge 0f (Networking), Exchange Client, Outlook Client, MS Office & Internet Explore.
*Excellent command over English - fluency in spoken English and good written English, customer service skills and high energy levels.
*The candidate should be able to successfully handle customer queries on network related problems, provide telephone/email based troubleshooting assistance and meet customer defined levels of Quality in Operations.
Roles and Responsibility:
Answer inbound calls from customers regarding electronic products related queries.
Resolve issues pertaining to N/W, OS, H/W, MS Office, IE.
Utilize professional techniques to retain & delight customers.
Use of soft skills - Listen, Empathy, Courtesy etc.
Provide quality service & resolve concerns efficiently & professionally.
Apply Mode : Walk-in
Last Date : 17th Dec 2015
Walk-in Date : 15th to 17th Dec 2015
Time : 11 AM to 2 PM
Address :
Genpact 22 A,
sector 18, Udyog vihar,
Gurgaon.
Company Name : GenpactDesignation : Semi Technical Voice Process
Qualification : Graduate (B.Sc, BA, B.Com, M.Sc, M.Com, Diploma Holders)
Experience : 0 to 5 Yrs (Freshers / Experienced)
Location : Gurgaon
Salary : Best in Industry
Job Details :
*Technical Knowledge 0f (Networking), Exchange Client, Outlook Client, MS Office & Internet Explore.
*Excellent command over English - fluency in spoken English and good written English, customer service skills and high energy levels.
*The candidate should be able to successfully handle customer queries on network related problems, provide telephone/email based troubleshooting assistance and meet customer defined levels of Quality in Operations.
Roles and Responsibility:
Answer inbound calls from customers regarding electronic products related queries.
Resolve issues pertaining to N/W, OS, H/W, MS Office, IE.
Utilize professional techniques to retain & delight customers.
Use of soft skills - Listen, Empathy, Courtesy etc.
Provide quality service & resolve concerns efficiently & professionally.
Apply Mode : Walk-in
Last Date : 17th Dec 2015
Walk-in Date : 15th to 17th Dec 2015
Time : 11 AM to 2 PM
Address :
Genpact 22 A,
sector 18, Udyog vihar,
Gurgaon.
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