Redbus Walkin Recruitment 2015 in Bangalore - 5th to 9th Jan 2015

Redbus Walk-in Drive For Freshers From 5th to 9th January 2015 - Bangalore. Graduate Freshers Jobs 2015. Walk-ins At Bangalore In January 2015. Redbus Hiring Freshers and Experienced as Customer Support Executive.

Company Name	Redbus
Qualification	Any Graduate
Experience	0-3 Years
Job Location	Bangalore
Job Role	Customer Service Executive
Salary	Best In The Market
Industry	BPO
Website	www.freshersjobalerts.com

Job Description:

We are one of India's leading e-commerce company. redBus.in is a leader in online bus ticketing domain. We have an urgent requirement for Customer service executives for Bangalore location.  

Job Specifications:

This is an individual role responsible for providing assistance to customers calling redBus for various reasons like booking tickets, cancelling tickets or with any other service request. This client facing role is a crucial aspect of the redBus branding, hence needs to maintain utmost professionalism while interacting with customers.

Primary Tasks:

• Keep customer first.
• To promptly book customer tickets and disseminate information on new offerings, availability of seats, promotional schemes etc.
• Deliver world class customer service and build customer satisfaction and loyalty.
• Provide effective and timely resolution to a range of customer inquiries and follow them up to final resolution.
• Respond to Sales Enquiries from new and existing customers.
• Meet Sales Targets & call quality standards.
• Complete call logs and reports.
• Strive to provide end to end one-call solution to every customer that he/she talks to.

Skills and Specifications:

• Excellent communication (oral and written), interpersonal skills.
• Self-motivated and flexible to work in shifts ( only morning and evening shifts )
• Should have negotiation skills to deal with different kinds of customers and different situations.
• Customer centric.
• Able to meet deadlines along with working under pressure.
• Should be able to work as a team member.

Linguistic Skills:

• Candidate should be very fluent in speaking English & Hindi               (Or)
• Fluent in English & any 2 South Indian language ( Tamil, Telugu & Kannada )
• Only male candidates can attend the interview

Interested candidates walkin to the below mentioned venue for face to face discussion.

Redbus Walk-in Details:

Walk-in Date: 5th to 9th January 2015

Interview Timing: 10 AM to 1 PM

Interview Venue:

redBus No. 311/1, 3rd Main,
7th Cross, Domlur Layout,
Opposite To Canara Bank,
Bangalore, Karnataka - 560071.