HCL Walkin Recruitment 2015 For Freshers On 10th January 2015

HCL Walkin Recruitment 2015 For BE, BTech, MCA, BCA, B.Sc Freshers - 10th Jan 2015. HCL job openings in Chennai for 2014 and 2013 passed out freshers. Walkin drive on 10th January 2015. Interested and eligible candidates can directly attend walkin interview with all required documents.

Company Name	HCL Technologies
Qualification	BE, B.Tech, MCA, BCA, B.Sc
Experience	Freshers (2013, 2014 Pass-outs)
Job Location	Chennai
Job Role	Trainee Engineer
Salary	1.80 LPA
Industry	IT Software
Website	www.freshersjobalerts.com

Desired Profile:

• 2013/2014 B.tech/BE/ (Branches - EEE, CS, IT, ECE, E&I)/BCA/BSc/MCA
• 50% throughout in academics
• No standing arrears
• Willing to relocate anywhere in India/Abroad
• Willing to sign the Service Agreement as applicable
• Willing to work in 24*7 environment

Job Description:

• Respond to and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps. Provide level 1 support and perform other activities based adhering on SOPs/work instructions
• Responsible for activities relating to the evaluation, analysis, setup of PC-based software products (e.g. word processors, spreadsheets, presentation graphics, database management systems, electronic mail, and communications), client software & basic network connectivity problems within SLA (If any)
• Use the Incident Management System to document information and manage problems and work requests and their respective resolutions and circumvention's
• Analyze, acknowledge & record each & every alert in the monitoring tools & handle the alerts as per their impact
• Administer and provide User account provisioning & activities
• Assign work orders / incidents to appropriate support teams and follow up until closure.
• Route problems to internal 2nd and 3rd level IT support staff
• Escalate complex problem to appropriate support specialists
• Routine maintenance updates with other IT staff and business units
• Initiates, Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution
• Provide hardware / software / network problem diagnosis resolution via email/chat/ telephone/web, Monitoring & Management of various IT Infrastructure components for customers end users
• Identify, evaluate and prioritize customer problems and escalations
• Participate in on-going training and departmental development
• Ready to work in rotational shifts, 24 x 7 shifts to provide monitoring of IT infrastructure support

HCL Walkin Details:

Walkin Date: 10th January 2015


Time: 9 AM

Venue:

Tagore Engineering College,
State Highway 121,
Rathinamangalam, Tamil Nadu 600048