Subex Hiring For Freshers || Last Date : 06 May 2016

Company Name : Subex

Experience :  Freshers

Qualification : BE/B.Tech(CSE, IT)

Location : Bangalore

Salary : 4LPA

Hiring Process : Face to Face Interview, Online test

Job Details :
Skill – Hands-on : Mandatory :
    Communication
    Commitment
    Articulation of thoughts and converting them into good writing skills
    Unix skills
    Query skills

Job Description / Roles & Responsibilities    :

•    Resolve problems reported by customers by analyzing, simulating and fixing them.
•     Track reported problems through the Problem tracking system and generate the necessary reports, root cause analysis, etc
•     Interface with customers to resolve customer reported problems/bugs, etc.
•     Take handover and carry out effective transition of projects from implementation to support.
•     Work closely with the other support teams (L1/L2/L3) to bring the product bugs and change requests into product enrichment propositions.
•     Should be able to prepare test cases and test data
•     Preparing Test Environment to execute the test cases
•     Proactively look for opportunities to help customer utilize the features of the products.
•     Carrying out trainings for customers both internal and external available to support customers on a 24*7*365 basis when the situation demands.
•     Readiness to take up new challenges as and when they come.
•     Willing to work in the time zone customer support is rendered.
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Apply Mode : Online

Last Date : 06 May 2016

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